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12 years experience in printing field
• determined costing, production plan for print projects
• wrote specs, negotiated purchases of outside services
• assisted with sales support, purchasing, special projects
• chaired ISO 9000 quality meetings, managed, audited quality system
• provided all IT support
15 years experience in sales
• represented paper merchants selling to commercial printers
• represented printing company selling to corporate marcom departments and ad agencies
• represented mail house selling mailing, fulfillment and print services
• exceptional communication skills
• customer relations, problem solving, decision making, sales skills,
chairing meetings, public speaking
• exceptional computer skills
PC and Mac hardware and software proficiency
proficient in all print-related applications (design, prepress, publishing)
networking, servicing, support capability
August 2004 – November 2004: Snyder-Newell, Inc., Hayward
sales
April 2004 – present
e-fulfillment business
currently handle electronic transmission of all course completion certificates for Cisco Systems
(database publishing transmitted via email)
May 2002 – August 2004: AID Mailing, Mountain View
sales, production
new customer development, print and copy coordination, prepress
June 1991 – October 2001: Muller Printing, Santa Clara
estimator, systems administrator, quality manager
estimated nearly all print projects, helping contribute to decade of high profitability; evaluated
vendors and procured outside services (print, finishing); assisted with specifications to and purchases
from materials suppliers; assisted implementation of print management computer system; designed and managed production of company forms and some marketing materials; provided nearly all IT support
within company including setting up network internet connection, hardware and software upgrades including
rebuilding workstations; managed quality system, successfully conducting internal audits and facilitating
audits conducted by outside registrar
February 1989 – June 1991: Muller Printing, Santa Clara
sales
superior second year sales $1.2M from new accounts; managed demanding print projects
1986 – 1989: Butler Paper, Brisbane
sales
1974 – 1986: Carpenter/Offutt Paper (Unisource), South San Francisco, Dublin
sales
represented two different paper merchants, selling to commercial printers and corporations
1983 - 1989: part-time business designing and brokering business forms and brochures
(concurrent with paper sales positions)
1973 – 1974: Macy's California, Monterey and Palo Alto, Department Manager
1970 – 1973: U.S.Army, broadcaster, recreation director
Board president, education support organization
radio broadcasting, community theater experience, public speaking, teaching
Education: B.A., Speech (broadcasting emphasis), Muskingum College, Ohio
Interests: golf, computers, music, sports, reading, travel
Objective
Work History
Skills
Personal
Experience
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